Design Thinking

Course Overview

Innovation, Innovative practices, and adaptability to innovative learning is key corporate challenge. It attracts failure, frustration and financial cost but learning curve in keep focusing results in great benefits and competitive advantage.

Design Thinking is an innovative approach towards understanding, interacting and responding to a problem using an outside-in approach that focuses on designing business products, models, processes and problem solutions according to customer wants and needs.

Course Overview

Board Game

Jigsaw

Card Game

Simulation

LEGO®

Our Clients

It was a highly interactive session focusing practical learning and application of financial concepts rather than theory. Board game was an absoloutely new idea for us. Trainer was awesome, well versed with topic and expalained concepts in simple and understandable manner.

We have really enjoyed the session as it was highly interactive. The Board Game methodology enabled us to do the learning and simultaneously applying the concepts.

Fintellect trainer bears a persuassive approach in training, it was a memorable experience. Finance Board Game session is really fun to learn the concepts and apply in business decisions.

Informative & engaging. We used new tools for understanding our business cycle in Finance for Non-Finance Program through Simulation Board Game.

Blending Finance for Non-Finance program with Negotiation Skills through board game was good effort. The Card Game, simulation and board game learning tools were highly engaging. Well Done.

Property Management Boardgame of Finance & Business Acumen is well delivered. Out team learned a lot because of close customization of our Property Management Model.

Explore the Progarm

Course Overview

1. Dynamics of Design Thinking:

Design Thinking – Myth or Reality
Evolution of Design Thinking
Design Thinking – Gateway to Innovative Intelligence
Use & Application of Design Thinking

2. Overview – 10 Steps to Design Thinking Process:

Set 1 – Identifying Needs, Gathering Information, Stakeholder Analysis
Set 2 – Operational Research, Hazard Analysis, Specification Creation
Set 3 – Creative Design, Conceptual Design, Prototype Design
Set 4 – Verification

3. Problem – Trigger to Design Thinking:

Problem Identification & Recognition
Problem Analysis, Analytics & Description
Problem Stakeholder Analysis & Review
Problem Decomposition & Scripting

4. Empathy – Human-Centered Innovation:

Three Gears of Business Design – Gear One: Deep Understanding
Talk the talk and walk the walk
Observation, Collaboration, Benchmarking & Operational Research
Searching touchpoints, disagreements, consensus & creativity

5. Define – Intelligence at Work:

Intelligence Continuum – Emotional, Integral & Experiential Intelligence
Actionable Problem Statements & Design Targets
Problem Definition Mindset – Mindfulness, Abductive Thinking, Iteration
Problem Sketching Tools & Techniques

6. Ideate – Concept Visualization:

Three Gears of Business Design – Gear Two: Concept Visualization
Rapid Idea Generation & Vision Articulation Deliverables
Technical Landscape Analysis
K-Scripting, User Journey Flow, Archetypes / Personas

7. Prototyping – Converting Myth into Reality:

Prototyping – Design, Lean & Agile
Types & Methods of Prototyping
Prototyping Using Hunter Mindset
Modular vs. Integral Prototyping

8. Recording UX – Augmenting Reality:

Designing the Customer Journey
UX Observation & Recording Strategies
Converting UX into Actionable Adjustments
Synchronizing Prototypes with Final Product

Learning Outcome

By the end of training, participants will be able to:

• Understand fundamentals of Design Thinking & how it works.
• Learn how to empathize to develop a workable problem Statement.
• Identify Key problem that audience need to solve after many iterations.
• Engage Stakeholders to effectively perform root cause analysis.
• Evaluate multiple convergent, divergent, rule breaking & out of the box ideas.
• Design Prototype that reflects need of user expectation identified during empathy
• Quantify both in Quantitative & Qualitative terms, deviation of prototype from user expectations.
• Create a story board where learners will be able to visually see their ideas and can easily transform them into workable solutions.